Frequently Asked Questions

                                   Frequently Asked Questions

(Q) Do you deliver and set up?
     (A) We will deliver and set up each bounce house well before your party starts. At that time, we'll inspect the unit for cleanliness and safety. We'll come back to take it down after the party is over.
Set up and take down usually takes about 30 minutes.(Tents may require more time.) This service is included in your delivery cost. ($25.00 within 15 miles, $2.00 each additional mile.)

(Q) What kind of power is required for the bounce house?
     (A) Our bounce houses plug into a standard 110V household outlet. We will supply the cord, and we ask that nothing else be plugged into the outlet we are utilizing. Placement of the units should be no more than 75 feet from that outlet.
If power is unavailable, we can provide you with a gas-powered blower (if available) at an additional fee.

(Q) What type of surface can the bounce house be placed on?
     (A)We can set up on any grassy surface as long as it is level. Please make sure that any sprinklers are turned off as our bouncers are inflated with electric blowers.

(Q) How much room do I need to set up a bounce house?
     (A)You should have a level area that is 20feet x 20feet with a vertical clearance of 20feet to 25feet.
This considers space for the blower set up behind the unit as well as clearance to avoid rubbing of the bouncer against any walls or trees.

(Q) Is there a deposit required to reserve a rental unit?
    (A) Yes, we do require a $50.00 deposit to hold any of our rental equipment for a specific date. Your deposit is not refundable, (unless we cancel due to severe weather), however we will give you up to one year to use your $50.00 credit towards your next rental. You can always call us for availability within 2 days of your event. If we have something available for you, we will gladly deliver without deposit.

(Q) When should I reserve a bounce house?
    (A) The sooner you reserve your bouncer, the better. We book our bouncers on a first deposit basis. During the busy times, our bouncers are booked one to two months ahead of time. As soon as you set your party date, reserve your bouncer. We can also accommodate last minute reservations if we have a bouncer available.

(Q) How do I pay for my rental?
     (A) We accept cash, checks and credit cards for payments made prior to your event. Our drivers can only accept cash. If you are planning to pay your balance via check or credit card please do so prior to your event date.

(Q) Are you insured?
     (A)Yes! We are insured.

(Q) Is your rental equipment clean?
     (A) We clean and inspect all of our equipment after each rental. Most of our equipment is brand new and in perfect condition! We give each bounce castle a final inspection for safety and cleanliness before we leave it with you on the day of your event.

We hope that we have answered all of your questions. If you have more questions please feel free to contact us.